Based – Birtley, Durham
Reporting to – Depot Manager
We are currently looking for a Junior Hire Controller to join our busy depot in the North East.
As a Junior Hire Controller you will be the first point of contact for our varied customer base and will be given all the training and support to develop in to a career in the hire industry.
The role will be office based and comes with a competitive salary, 25 days paid annual leave plus Bank Holidays.
Responsibilities include (but are not restricted to) the following:
- Providing all customers with the same excellent levels of customer service throughout the hire process
- Dealing with customer enquiries and requests via phone and email
- Working closely with the rest of the depot team to ensure the hire process, from start to finish, is as smooth and efficient as possible for our clients.
- Supporting the Depot Manager with administrative duties as required.
Desired skills and experience:
We are looking for a well organised individual who;
- Has the ability to prioritise a variety of matters, as and when they arise, and deal with them in a professional and timely manner
- Can demonstrate high levels of both oral and written communication skills to forge strong internal and external relationships, across all levels of business.
- Is able to thrive when both working as part of a team and as an individual
- Is proficient with all Microsoft packages (Word, Excel, Outlook etc) with strong typing and general computer skills
Does this sound like the role for you? If so, to apply please send your CV to david.smith@johnfhunt.co.uk